Job Description

CENTER ASSOCIATE

The Center Associate delivers world-class customer service by receiving and processing packages for return/shipment and operating printers, copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related The UPS Store. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Previous experience in The UPS Store and being a Notary Public is highly valued. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, The UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions to increase sales.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment. Performs cleaning activities for the store.
• Performs other duties as assigned, including opening / closing the store and notarized documents (if applicable).

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Must work on Weekends
• Ideally previous experience with The UPS Store
• Ideally Notary Public Certification

Job Tags

Work at office, Weekend work

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